Claims

At Regency Alliance, we make sure you get your insurance claims fast and easy.

Please download the respective form, fill it, scan it OR take a very clear picture of it with your mobile phone camera and email it to claims@regencyalliance.com

Someone from our team will contact you afterwards.

  • All Risks Claim

    All Risks Claim Procedure:
    Click here to download the Regency Alliance All Risks Claim Form

    pdf

  • Burglary Insurance Claims

    Burglary Insurance Claims Procedure:

    • Report immediately. Notification via email or letter quoting policy number of the insured and insured name.
    • Visit our nearest office to fill a Fire claim form or Fill online claim form.
    • Attach the following documents:
    • Statement of Claim
    • Police report and pictorial evidence.
    • Security report on theft
    • Original Certificate of Burglary Insurance
    • Eye witness report
    • Estimate of repair and content

     

    • Underwriter’s Loss Adjuster visits the scene (depending on extent)
    • Loss Adjuster makes recommendations to Underwriter (Recommendations not binding on underwriter)

    From the insurer’s end

    • Take Client’s estimate on loss
    • Underwriter makes settlement offer to the Client on Loss Adjuster’s report. If the Client is ok with the offer made, Client will sign a discharge voucher for payment.

    Click here to download the Regency Alliance Burglary Insurance Claims Form

    pdf

  • Fidelity Claim

    Fidelity Claim Procedure:

    Click here to download the Regency Alliance Fidelity Claim Form

    pdf

  • Fire Insurance Claims

    Fire Insurance Claims Procedure:

    • Report immediately. Notification via email or letter quoting policy number of the insured and insured name.
    • Visit our nearest office to fill a Fire claim form or Fill online claim form.
    • Attach the following documents:
    • Statement of Claim
    • Fire service report and pictorial evidence.
    • Original Certificate of Fire Insurance
    • Eye witness report
    • Estimate of repair and content

     

    • Underwriter’s Loss Adjuster visits the scene of fire to assess the loss
    • Loss Adjuster makes recommendations to Underwriter (Recommendations not binding on underwriter)

    From the insurer’s end

    • Take Client’s estimate on loss
    • Underwriter makes settlement offer to the Client on Loss Adjuster’s report. If the Client is ok with the offer made, Client will sign a discharge voucher for payment.

    Click here to download the Regency Alliance Fire Insurance Claims Form

    pdf

  • Goods in Transit Claim

    Goods in Transit Claim Procedure:


    Click here to download the Regency Alliance Goods in Transit Claim Form

    pdf

  • Motor Insurance Claims

    Motor Insurance Claims Procedure:

    If you’re in an accident you should:

    • not admit at the scene that it was your fault
    • Report immediately. Notification via email or letter quoting policy number of the insured, vehicle number and insured name.
    • Statement of claim
    • Picture of incident (take photographs that you may be able to later use as evidence if you need to make a claim) and estimate for vehicle repair
    • Visit our nearest office to fill a Motor claim form with report of incident or Fill online claim form, attach report and pictorial evidence and submit.
    • if someone is injured, show your insurance certificate or cover note to the police. If you can’t do this at the scene take the documents to the police station within seven days

    From the insurer’s end

    • Take Client’s Mechanic or Engineer’s estimate to Underwriter’s engineer.
    • Adjust mechanic’s estimate with Underwriter’s engineer and client’s mechanic signs off on approved estimate.
    • With the approved estimate, Client’s mechanic may proceed with repairs
    • Underwriter makes settlement offer to the Client after engineer’s report. If the Client is ok with the offer made, Client will sign a discharge voucher for payment.

     

    Click here to download the Regency Alliance Motor Vehicle Accident Claim Form

    pdf

     



    Motor theft Claims Procedure:

    • Report incident immediately. Notification via email or letter quoting policy number of the insured, vehicle number and insured name.
    • Notify police and Underwriter
    • Visit our nearest office to fill a Motor theft claim form or Fill online claim form.
    •  Attach the following documents:
    • Statement of Claim
    • Interim police report and pictorial evidence and submit.
    • Original Certificate of Motor Insurance
    • Original Vehicle license
    • Original Proof of ownership certificate
    • Original receipt of purchase invoice
    • All keys to the vehicle

     

    From the insurer’s end

     

    • Underwriter awaits police’s final report within the next 90 days after documentation.
    • Underwriter investigates claims via Loss adjuster
    • If vehicle is not recovered after 90 days waiting period, Underwriter makes settlement offer to the Client after engineer’s report. If the Client is ok with the offer made, Client will sign a discharge voucher for payment.

    Click here to download the Regency Alliance Motor Theft Claim Form

    pdf

  • Personal Accident Claims

    Personal Accident Claims Procedure:

    • Report Incident immediately. Notification via email or letter quoting policy number of the insured, vehicle number and insured name.
    • Visit our nearest office to fill a Personal Accident claim form or Fill online claim form.
    • Attach the following documents:
    • Statement of Claim
    • Original Certificate of Personal Accident Insurance
    • Excuse duty certificate
    • Medical Bill
    • 3 months’ pay slip before accident (Information will be used to compose benefit)

     

     

    In the case of death

    • Death certificate
    • 3 months’ pay slip before death
    • Name of beneficiary

     

    From the insurer’s end

    • Underwriter makes settlement offer to the family of the deceased or beneficiary
    • If the Client is ok with the offer made, Client will sign a discharge voucher for payment.

    Payment will be issued in the name of the beneficiary.

    Click here to download the Regency Alliance Personal Accident Claims Form

    pdf

  • Public Liability Claims

    Public Liability Claims Procedure:
    Click here to download the Regency Alliance Public Liability Claims

    pdf

DISCLAIMER

Our attention has been drawn to the under listed advertisement published in our name and purportedly made by us. The link: here E-mail: regencyproject247@gmail.com The entire public should note that our Company is not in any way associated with the publication and will not be liable for any direct, indirect, special, exemplary or consequential losses or damages of whatsoever that may arise out of access to or transaction with the publishers or the use of the above website or any information contained in it. Our Company accepts no liability for the content of the email, or for the consequences of any actions taken on the basis of the information provided therein. Please be guided accordingly.